Improve documentation quality with automated feedback emails
Arm your QA team with the tools to improve documentation quality
Dashboard views show how providers trend before and after email outreach, allowing you to identify the providers who implement feedback, those who don't, and the overall efficacy of your automated outreach programs.
With Brellium, you can identify providers who are in need of extra trainig & support when it comes to documentation quality.
See which feedback emails are driving improvements in documentation quality, and which aren't. Modify email content that is proving ineffective and launch internal education campaigns to bring documentation quality to the top of your providers' priority list.
Critical error emails
Providers get instant notifications when charts have critical errors, with clear instructions on how to fix them.
Weekly audit summaries
Providers get weekly audit results summarizing where they excel in their documentation practices, and where they can improve.
Schedule emails automatically
Your scheduled feedback emails are sent automatically to the right providers.
Custom emails
Automatically generate and send custom emails with your audit results. Provide feedback to providers or benchmark performance across locations, providers, and more.
Email status
See when emails are delivered to and opened by providers.
Track QA metrics after emails are sent
Brellium's Email Efficacy dashboard shows how your feedback emails affect targeted QA metrics over time.
