“Brellium has completely transformed how we approach quality assurance and compliance. It’s not just a tool—it’s become an integral part of our operations, enabling us to deliver better outcomes for our clients.”

— Zippy Juni, Clinical Director @ Thrive ABA

Overview

Thrive ABA, based in Philadelphia, is passionate about improving the lives of children and young adults with autism and developmental delays. Serving clients aged 2 to 21, Thrive is committed to delivering exceptional care and providing training opportunities for its staff. In order to support their rapid growth, the team at Thrive have embraced new technologies to help ensure the highest quality care for their clients. 

With this growth came challenges in maintaining rigorous quality assurance standards, particularly in auditing the vast number of session notes generated daily. Thrive turned to Brellium to address these challenges, leading to remarkable improvements in compliance, efficiency, and staff engagement.

Challenge

Thrive ABA faced significant challenges in keeping up with the sheer volume of session notes requiring review. As Zippy Juni, Clinical Director, explained:

“We used to try to review every single note, but it became impossible as our team expanded. Manual processes were cumbersome and left gaps in compliance and feedback.”

Before Brellium, Thrive relied on a manual auditing process that included using rubrics and Google Sheets to track and review session notes. This system was time-intensive and left room for errors and inconsistencies. Quality Assurance Manager Rachel Marsden noted:

“We struggled to provide consistent feedback to providers and ensure all necessary changes were made. It was a tedious process that consumed hours every day.”

Solution

By adopting Brellium, Thrive ABA automated and streamlined its session note auditing process. Key improvements include:

• Comprehensive Automation: Brellium audits 100% of session notes in real-time, identifying errors and providing actionable insights.

• Customizable Question Sets: Thrive worked closely with Brellium’s implementation team to tailor audit criteria to their specific needs, ensuring maximum relevance and accuracy.

• Analytics and Reporting: Brellium’s analytics provide detailed insights into trends, helping Thrive monitor progress and address areas for improvement.

• Staff Engagement Initiatives: Leveraging Brellium’s automated email functionality, Thrive ABA recognizes behavioral technicians who score 90% or higher on their audits. Top-performing providers are entered into a raffle to win a cash bonus, turning compliance into a team motivator. 

Rachel highlighted the impact of automation:

“Instead of spending hours manually reviewing notes, I now spend just a few minutes daily. Brellium allows us to focus on the bigger picture—ensuring high-quality care and compliance.”

Results

Since implementing Brellium, Thrive ABA has achieved outstanding results:

• Significant Time Savings: Manual note reviews that previously consumed hours now take minutes, freeing up staff for other critical tasks.

• Improved Compliance: The percentage of providers scoring between 90% and 100% on audits increased from approximately 43% to 71%, reflecting substantial improvements in documentation quality.

• Enhanced Staff Morale: Positive reinforcement emails and raffles have boosted team morale and engagement, creating a culture of excellence and accountability.

Zippy highlighted the broader impact:

“The acknowledgment our staff receives through Brellium has been transformative. Recognizing their hard work fosters a sense of pride and encourages continuous improvement.”

Conclusion

Thrive ABA’s partnership with Brellium has redefined its approach to compliance and quality assurance. By automating processes and fostering a culture of recognition, Thrive has become better equipped to deliver on its mission of providing high-quality care to the autism community. 

“Brellium isn’t just a tool—it’s a partner in helping us achieve our goals. We recommend it wholeheartedly to any provider committed to excellence.”

— Zippy Juni

About Brellium

Brellium is an AI-powered compliance platform that automates clinical documentation reviews, helping healthcare providers enhance efficiency, ensure compliance, and reduce audit risks. Trusted by organizations nationwide, Brellium safeguards against payer clawbacks and empowers teams to deliver superior care.

Learn more at www.brellium.com.