“Before Brellium, I was always behind, always playing catch-up. Now, I can stay on top of my work in a way that wasn’t possible before. I wouldn’t go back without it—everything is more efficient, and I know Brellium will catch the errors I might miss.”
— Chanie, QA Department, Links ABA
Overview
Links ABA provides Applied Behavior Analysis (ABA) therapy to children and young adults with autism across multiple states, including New Jersey, Georgia, Indiana, and North Carolina. Their team is dedicated to making a positive difference in their community by helping children with autism reach their full potential.
Before Brellium, Links ABA’s quality assurance (QA) team was overwhelmed by manual session note audits. Reviewing hundreds of session notes per week, they struggled to keep up—leaving gaps in documentation and increasing the risk of payor clawbacks.
By adopting Brellium’s AI-powered compliance platform, Links ABA automated their auditing process, dramatically improving efficiency, accuracy, and compliance oversight.
Challenge
Before Brellium, Links ABA’s QA team relied on manual session note reviews, making it impossible to thoroughly audit every chart.
Key challenges included:
Manual, time-consuming reviews – A percentage of session notes were checked manually, consuming hours of valuable time.
Inconsistent coverage – With limited bandwidth, the team couldn’t review every note, meaning errors slipped through.
Compliance risk – Undetected documentation errors put the organization at risk of payor audits and potential clawbacks.
“We had to manually nitpick every session note. Even if we caught major issues, it wasn’t possible to catch everything—especially across multiple states with different payor requirements,” said Chanie, a member of the QA department.
Recognizing the need for a more scalable and reliable approach, Links ABA turned to Brellium.
Solution
By implementing Brellium’s AI-powered compliance platform, Links ABA improved its auditing process and freed up valuable QA team resources.
How Brellium helped:
Automated chart reviews – Instead of manually reviewing session notes, Brellium automatically checks 100% of documentation for compliance errors.
Targeted error detection – AI flags only the session notes that need attention, saving time and improving accuracy.
Advanced filtering and reporting – Brellium enables custom filtering by payor, provider, and error type, making it easier to track compliance trends and address recurring issues.
Improved supervision session verification – The system cross-references time sheets with session notes, ensuring BCBAs are correctly documented as present when billing for supervision. This feature prevents discrepancies that could lead to payor scrutiny.
“I like that I can filter notes by payor, provider, audit flag, or date range. I couldn’t do that with other AI claim auditing tools—I could only filter by provider and date.”
Results: Faster, More Accurate Compliance Audits
Links ABA has significantly improved its QA efficiency since adopting Brellium:
Increased audit coverage – The team can now audit more session notes without additional workload, reducing compliance gaps.
Time savings – The QA team focuses only on the notes flagged with errors, instead of manually reviewing everything.
Improved audit readiness – Links ABA is now better prepared for payor audits, ensuring clean documentation and faster reimbursements.
“With one of our payors, they now require pre-payment reviews for every session. Instead of reviewing every note manually, I can just pull the ones with critical errors and focus on what actually needs attention. It saves me a ton of time.”
Conclusion
By using Brellium, Links ABA has improved compliance accuracy and reduced the administrative burden on its QA team. The result? A smoother, more manageable review process that ensures high-quality documentation and minimizes payor risk.
“Before Brellium, I was always behind, always playing catch-up. Now, I can stay on top of my work in a way that wasn’t possible before. I wouldn’t go back without it—everything is more efficient, and I know Brellium will catch the errors I might miss.”
Learn More About Brellium
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