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How Cerebral Decreased Time Spent on Chart Audits by 78%

How Cerebral Decreased Time Spent on Chart Audits by 78%

How Cerebral Decreased Time Spent on Chart Audits by 78%

Cerebral is a virtual mental healthcare provider with a mission to democratize access to high-quality care to all. With several full-service monthly subscription plans to choose from, members receive online access to therapists and prescribing providers.

Unfortunately, Cerebral's chart auditing process was entirely manual, time intensive, and costly. The team implemented Brellium and saw dramatic improvements, including:

  • 81% improvement in meeting critical insurance criteria

  • 78% decrease time spent on chart audits

  • 8% improvement in average audit scores

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  • Kelsey A

    VP Operations, 500 Provider BH Group

    "Brellium provides amazing custom support throughout the whole process. The product works incredibly well and has helped us improve consistency and accuracy of our audits, while cutting our cost for audits in half. Overall would highly recommend!!"

  • Nicole V, BCBA

    Quality Assurance, 100 provider ABA Center

    "I like how easy it was to get started with Brellium. The setup is handled and it is one thing off my plate. I was so excited that this kind of company exists to help take the very long and tedious process of checking notes from our supervisors so they can spend their time doing other things."

  • Sarah L

    QA Team Lead, 5,000 Provider ABA Center

    "Brellium made it very easy to catch errors that our team cannot reasonably find on our own. We have an enormous company and are only able to review a very small percentage of our documentation. Brellium is able to catch time errors, quality errors, and other things."

  • Heather E

    AR Manager, 50 Provider ABA Center

    "The customer service is great; staff is personable and friendly. Very quick to respond and solve issues, as well as implement new ideas. Brellium saves us hours of time weekly on our audit."

  • Aeriel B

    Billing Manager, 30 Provider ABA Center

    "The fact that you guys get back to me within 10 to 15 minutes of an email is legitimately unheard of in the medical administration field."

  • Lauren N

    Sr. Operations Mgr, 500 Provider BH Group

    "The ability to create custom audit fields made it easy to get the system to identify what was required for our note audits. The communication and accessibility of the team has made any feedback or requests a breeze. Has made a huge impact in reducing manual time spent and increased overall efficiency."

  • Kelsey A

    VP Operations, 500 Provider BH Group

    "Brellium provides amazing custom support throughout the whole process. The product works incredibly well and has helped us improve consistency and accuracy of our audits, while cutting our cost for audits in half. Overall would highly recommend!!"

  • Nicole V, BCBA

    Quality Assurance, 100 provider ABA Center

    "I like how easy it was to get started with Brellium. The setup is handled and it is one thing off my plate. I was so excited that this kind of company exists to help take the very long and tedious process of checking notes from our supervisors so they can spend their time doing other things."

  • Sarah L

    QA Team Lead, 5,000 Provider ABA Center

    "Brellium made it very easy to catch errors that our team cannot reasonably find on our own. We have an enormous company and are only able to review a very small percentage of our documentation. Brellium is able to catch time errors, quality errors, and other things."

  • Heather E

    AR Manager, 50 Provider ABA Center

    "The customer service is great; staff is personable and friendly. Very quick to respond and solve issues, as well as implement new ideas. Brellium saves us hours of time weekly on our audit."

  • Aeriel B

    Billing Manager, 30 Provider ABA Center

    "The fact that you guys get back to me within 10 to 15 minutes of an email is legitimately unheard of in the medical administration field."

  • Lauren N

    Sr. Operations Mgr, 500 Provider BH Group

    "The ability to create custom audit fields made it easy to get the system to identify what was required for our note audits. The communication and accessibility of the team has made any feedback or requests a breeze. Has made a huge impact in reducing manual time spent and increased overall efficiency."

  • Kelsey A

    VP Operations, 500 Provider BH Group

    "Brellium provides amazing custom support throughout the whole process. The product works incredibly well and has helped us improve consistency and accuracy of our audits, while cutting our cost for audits in half. Overall would highly recommend!!"

  • Nicole V, BCBA

    Quality Assurance, 100 provider ABA Center

    "I like how easy it was to get started with Brellium. The setup is handled and it is one thing off my plate. I was so excited that this kind of company exists to help take the very long and tedious process of checking notes from our supervisors so they can spend their time doing other things."

  • Sarah L

    QA Team Lead, 5,000 Provider ABA Center

    "Brellium made it very easy to catch errors that our team cannot reasonably find on our own. We have an enormous company and are only able to review a very small percentage of our documentation. Brellium is able to catch time errors, quality errors, and other things."

  • Heather E

    AR Manager, 50 Provider ABA Center

    "The customer service is great; staff is personable and friendly. Very quick to respond and solve issues, as well as implement new ideas. Brellium saves us hours of time weekly on our audit."

  • Aeriel B

    Billing Manager, 30 Provider ABA Center

    "The fact that you guys get back to me within 10 to 15 minutes of an email is legitimately unheard of in the medical administration field."

  • Lauren N

    Sr. Operations Mgr, 500 Provider BH Group

    "The ability to create custom audit fields made it easy to get the system to identify what was required for our note audits. The communication and accessibility of the team has made any feedback or requests a breeze. Has made a huge impact in reducing manual time spent and increased overall efficiency."

© 2024 Brellium Inc. all rights reserved

© 2024 Brellium Inc. all rights reserved

© 2024 Brellium Inc. all rights reserved